Before you register at https://pointsbet-au.net/, take five minutes to read this guide — it could save you time and money.
Before You Start
- Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid government-issued ID ready for identity verification.
- Use a strong, unique password for your pointsbet account. Avoid reusing passwords from other sites.
- Enable two-factor authentication (2FA) through the pointsbet app or website settings after registration.
- Familiarize yourself with the responsible gambling tools available, such as deposit limits and self-exclusion.
- Check that your preferred payment method (e.g., Visa, PayPal, bank transfer) is supported in your region.
Creating Your Account
- Visit the pointsbet website and click “Join Now” or “Register”.
- Fill in your personal details: full name, date of birth, email address, and residential address. All information must match your ID exactly.
- Create a username and a strong password. Use a mix of uppercase, lowercase, numbers, and symbols.
- Select your preferred currency and set your initial deposit limit (if required).
- Agree to the terms and conditions and confirm you are of legal age.
- Complete the email verification by clicking the link sent to your inbox.
- Log in using your pointsbet login credentials and complete the KYC process by uploading a photo of your ID and a recent utility bill.
- Once verified, make your first deposit using one of the available payment methods.
Wagering Calculation
Understanding how to calculate potential returns is essential. For a standard single bet, use the formula:
Return = Stake × (Decimal Odds)
Profit = Return – Stake
Example: You place a $50 bet on a team with decimal odds of 2.50.
Return = $50 × 2.50 = $125
Profit = $125 – $50 = $75
For multi-bet (parlay) calculations, multiply all odds together, then multiply by the stake.
Example: A parlay with three legs at odds 1.80, 2.00, and 1.50 with a $20 stake:
Combined odds = 1.80 × 2.00 × 1.50 = 5.40
Return = $20 × 5.40 = $108
Profit = $108 – $20 = $88
If a bonus or free bet is involved, the wagering requirement affects your real profit. Suppose you receive a $10 free bet with a 10x wagering requirement on sportsbook. You must place $100 in bets before withdrawing any winnings from the bonus. If you use the free bet on odds of 3.00 and win, you get $30, but you must wager $100 first, possibly losing some of that. Always check the terms.
Banking & Payments
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 1-3 business days | None |
| PayPal | Instant | Up to 24 hours | None |
| Bank Transfer | 1-3 business days | 3-5 business days | May vary by bank |
| Paysafecard | Instant | Not available for withdrawal | None (deposit) |
Deposits are generally fee-free. Withdrawals may have limits depending on the method and account status. Always verify your account to avoid delays.
Security Overview
PointsBet uses 128-bit SSL encryption to protect your data. All traffic between your device and their servers is encrypted. The platform holds a license from the Northern Territory Racing Commission in Australia, and a Curacao license for international operations. Important: If you are a player from an EU or Nordic country playing under a Curacao license, note that winnings may be subject to local income tax, unlike locally licensed casinos. Always check your local tax laws.
You can further secure your account by enabling 2FA via the pointsbet app. The app itself is a progressive web application (PWA) that you can launch from your browser – no download from app stores required.
Common Problems & Fixes
- Problem: Can’t log in – forgot password.
Fix: Click “Forgot password” on the pointsbet login page and follow the email reset link. Use a password manager to avoid recurrence. - Problem: Withdrawal pending for more than 48 hours.
Fix: Ensure your KYC documents are fully approved. If they are, contact customer support via live chat. - Problem: Bonus not credited after deposit.
Fix: Check the bonus terms – you may need to enter a promo code or opt in. If done correctly, wait up to 10 minutes and refresh your account. - Problem: App not loading or freezing.
Fix: Clear your browser cache or update your browser. Since the pointsbet app is a PWA, you can also uninstall and reinstall from the browser menu. - Problem: Bet settlement dispute.
Fix: Review the bet slip and the rules of the market. If you believe there is an error, raise a ticket with support and provide evidence.
Insider Advice
When choosing games on PointsBet, focus on those with high theoretical return-to-player (RTP) percentages. Classic table games like blackjack (with optimal strategy) can have an RTP over 99.5%. Video poker variants also offer high RTP (98-99%). Avoid progressive jackpot slots unless you’re comfortable with very low RTP (often below 90%) – the chance of hitting the jackpot is slim. Stick to slots with RTP above 96% for better long-term value. In sports betting, avoid heavy favorites with extremely low odds; instead, look for value in underdogs or in-play markets where you can capitalize on momentum shifts.
Need to Know
How do I reset my pointsbet login password?
Go to the login page and click “Forgot Password”. Enter your registered email and follow the link sent to create a new password.
Can I use the pointsbet app on multiple devices?
Yes, you can access your account from any device via the mobile-optimized website or PWA. Simply log in from the browser.
What wagering requirements apply to the welcome bonus?
Typically, the welcome bonus requires you to wager the bonus amount a certain number of times (e.g., 10x) on sportsbook bets with minimum odds of 1.50. Always read the full terms.
Is there a minimum deposit amount?
The minimum deposit is usually $10, but it can vary by payment method. Check the cashier page for details.
How long does KYC verification take?
Most documents are verified within 24-48 hours. In some cases, it may take longer if additional checks are needed.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits under the responsible gambling section of your account.
Are my funds held in a separate account?
Yes, PointsBet holds customer funds in segregated accounts as required by its Australian license.
What happens if I forget to use a bonus code?
If you didn’t enter a required promo code during deposit, the bonus is usually forfeited. Contact support immediately – they may occasionally offer a one-time credit.
Can I withdraw via a different method than my deposit?
Generally, withdrawals must go back to the same method used for deposit, if possible. If not, alternative methods may be offered after verification.
Taking these steps will help you make the most of your experience at pointsbet. From account creation to smart wagering and security, you now have the knowledge to play confidently. Remember to gamble responsibly and always stay informed.